We, and our son David, met with Vicky Martin (Manager of South East Waterways) and Tony Stammers (Head of Health & Safety) at CRT Offices in Milton Keynes on the 12th November.
CRT have investigated the incident at Hillmorton on the 25th August 2015, where our full length (71’ 8”) boat was hung on the bottom gate of a lock, and was close to sinking.
They have specifically come up with a list of actions to take regarding the locks at Hillmorton:
- Consult the navigation advisory group “should waterway sections which have shorter than standard locks be signed to state this dimension at the first lock of that section?”
- Review VLK Lock keeping risk assessment to ensure the risk of boat hang ups, and also what to do in an emergency, is covered
- Reiterate to all lock keepers that “The boater has the overall responsibility/control. The lock keepers are there to advise, guide and assist”
- Replace the top bolts on the rubbing plates, with dome headed bolts similar to Hillmorton middle lock. Also review all the other bolts on the three sets of locks at Hillmorton to see if any other bolts need replacing with dome headed ones (if they are in the rubbing zone)
- Review to be carried out regarding historic boat lock operating techniques, to see if VLKs need specific training relating to assisting historic boats
6. The VLK should always ask the boater before offering assistance
which they have agreed to do.
We have been assured by CRT that whenever a CRT volunteer or employee deviates from standard procedure, then that is treated very seriously, and they will be held to account, and appropriate action is taken. CRT has reiterated to all VLKs that the boater is in charge and has overall responsibility at all times, and that they should ask the boater before offering assistance.
CRT additionally explained that prime focus of the VLK Risk Assessment documents has been on the safety of the VLKs while performing their role, and the actual hazards relating to the boats themselves, such as cilling or hanging in the lock are already addressed in other materials, and included in VLK training. These materials are now being reviewed.
We were also told of new training initiatives for VLKs which will help them to understand the particular needs of historic boats. CRT has also apologised to us for the amount of time that it has taken to investigate this matter fully.
Tony Stammers reiterated that he hopes that boaters will report incidents and ‘near misses’ because that allows CRT to deal with the problem and prevent further incidents.
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
We have been unhappy about the degree of speculation that our incident has provoked, and having made this statement, we do not intend to discuss this matter further.